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Delivery Information

We Offer FREE Next Day Delivery with Every Order Over €30 (Otherwise its €2.50)

For Orders received before 2PM Monday to Thursday.

Orders received before 2PM Friday will be delivered on Monday

Orders received after 2PM Friday will be delivered on Tuesday

Orders received after 2PM Friday on a Bank Holiday Weekend will be delivered the following Wednesday.

For your security and convenience all of our delivery services are handled by fully registered couriers and require a signature upon receipt, it is advisable to have the order delivered to an address where someone will be there to receive it. Our couriers deliver from Monday to Friday within office hours.  Please note that all orders require a contact telephone number for the delivery address. Delivery times for larger items excluding KID Kraft vary from FREE Next Day Delivery to 48Hours  

Delivery Transit Times - FREE Delivery with Every Order

Ireland (including NI):
- FREE  Next Day Delivery* with GLS (if orders are placed before 2.00pm)

*It will be clearly stated on the product page if a next day Service is available otherwise it will be 2 days

 
- Free Delivery with DPD in 2 Days (for orders placed before 2PM) So If you order on a Friday before 2PM It will be delivered on Tuesday.  After 2PM It will be delivered on Wednesday 

This service is for slightly heavier items such as wooden toys, Fisherprice Jumperoos and some small furniture such as high chairs, bouncers, swings and rockers.

 

For certain Large heavy items such as Nursery Room Sets and certain prams delivery can take longer but it will be clear on the product page under Delivery Information and you will also be notified on your confirmation email.  If in doubt please call us on 087 100 1914. 

 

Britain

- Free Delivery with GLS/DPD in 2 Days (for orders place before 2PM)

 

Delivery Periods

Our couriers meet their guaranteed delivery deadlines 99% of the time but cannot guarantee during the following:

Busy times E.g Christmas

Periods of Extreme Winter Weather E.g Snow

If any of the order information provided by our customers is incorrect

 

We aim to have your order dispatched with the next available collection after your order is received. If your order is received prior to 2pm we will endeavor to dispatch it the same day. Please note that this only applies Monday to Friday. Orders received after 2PM on Fridays will be delivered the following Tuesday or Wednesady if it is a Bank Holiday Monday

 

RETURNS

Should you not be completely satisfied for any reason, you are welcome to return items for a refund or exchange. A restocking fee of €3.50 will be applied on all refunds but will be waived in the case of an exchange. Please note that all returns must be confirmed within 14 days of receipt.  There is a returns form on our website here.

The cost of returning the item to us is your responsibility unless the item is faulty.

You can return the goods within 14 days of delivery for a refund/exchange. A restocking fee of €3.50 will be applied on all refunds. To return an item after 14 days it is at the discretion of The Baby Store. We would advise you to send return items by a registered/insured shipping method, as we cannot be held responsible for losses while in return transit. Items must be returned unused in original packaging with tags still intact and item(s) fit for resale.

If goods are defective in any way, please return them immediately and we will either deliver a new item(s) to you or offer a full refund. Any breakages or damages must be reported to us within 24 hours of receipt of goods. Please also retain original packaging for any items damaged in transit as the delivery service will normally inspect damaged shipments.